(In accordance with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018)
Your privacy is very important to us. This notice explains how our dental practice collects, uses, stores, and protects your personal information in compliance with the UK GDPR and the Data Protection Act (2018). We may update this notice periodically, so please check it regularly.
We may collect and process the following types of information about you:
– Personal and contact details: name, address, phone number, date of birth, GP details, NHS number, and entitlement to healthcare or exemptions.
– Medical and dental information: past and current medical/dental history, treatment plans, X-rays, clinical photographs, study models, and notes of conversations or incidents.
– Financial information: NHS or private scheme details, benefits agency documentation (where applicable).
– Communications: emails, appointment forms, and any correspondence relating to your care.
– Website data: information about your use of our website, including pages visited, cookies, and IP address (see below).
Our website uses cookies to enhance your browsing experience and improve site functionality. Cookies collect anonymous statistical data and do not identify you personally. You may disable cookies through your browser settings at any time.
We use your information to:
– Provide you with safe, effective, and appropriate dental care.
– Manage NHS and private dental services efficiently.
– Communicate with you regarding appointments, treatments, and changes to our services or policies.
– Comply with legal and regulatory obligations.
We will only contact you where we have your consent or a legitimate interest to do so. We never share your details with third parties for marketing purposes.
Your data may be stored electronically or in secure manual filing systems. We take all reasonable steps to ensure your information is treated confidentially and stored securely. Access is restricted to authorised personnel only.
Security Measures Include:
– Encrypted computer systems
– Regular password changes
– Locked filing systems
– Access limited to relevant staff
While we take precautions to secure your information, please note that data sent via the internet may not be completely secure.
We retain dental records, X-rays, and study models:
– For 11 years, or
– Until the patient reaches age 25,
whichever period is longer.
We may need to share relevant information to provide safe and appropriate care. This may include communication with:
– Your GP
– Hospitals or community dental services
– Other health professionals involved in your care
– NHS payment authorities
– HMRC (Inland Revenue)
– Private dental schemes you are a member of
– Benefits agencies (if you are claiming exemption or remission from NHS charges)
Information is shared only on a need-to-know basis and only what is necessary for your treatment or administration. In very limited cases, we may disclose data when required by law or a court order.
Our website may contain links to other websites. Please review their privacy policies before providing any personal information, as we are not responsible for the privacy practices of external sites.
Under the UK GDPR, you have the right to:
– Access the personal data we hold about you.
– Request correction of inaccurate information.
– Request erasure (in certain circumstances).
– Restrict or object to processing.
– Lodge a complaint with the Information Commissioner’s Office (ICO).
If you have any concerns about how we use your information, please speak to your dentist or the practice owner:
Dr. M. Siddiqui
Practice Owner & Data Controller
If you do not wish us to use your information as described, we may not be able to continue providing your dental care.
If you prefer to raise your concerns externally, please contact:
The Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113 or 01625 545745
Website: www.ico.org.uk
We are committed to protecting your privacy and maintaining the confidentiality of your information at all times.
Next Review Date: October 2025
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